How do I choose
an insurance company?
There are many insurance companies, so choosing between them can
be a challenge. Here are the main points to keep in mind when
selecting an insurance company:
Licensing
Not every company is licensed to operate in each state. As a
general rule, you should buy from a company licensed in your
state, because then can you rely on your state insurance
department to help if there’s a problem. To find out which
companies are licensed in your state, contact the state
insurance department.
Price
Many companies sell insurance policies and prices vary greatly
from one to another, so it really pays to shop around. Get at
least three price quotes from companies, agents and from the
Internet. Your state insurance department may publish a guide
that shows what insurers charge for different policies in
various parts of your state.
Financial Solidity
You buy insurance to protect you financially and provide peace
of mind. Select a company that is likely to be financially sound
for many years, by using ratings from independent rating
agencies.
Service
Your insurance company and its representatives should answer
your questions and handle your claims fairly, efficiently and
quickly. You can get a feel for whether this is the case by
talking to other customers who have used a particular company or
agent. You may also want to check a national claims database to
see what complaint information it has on a company. Also, your
state insurance department will be able to tell you if the
insurance company you are considering doing business with had
many consumer complaints about its service relative to the
number of policies it sold.
Comfort
You should feel comfortable with your insurance purchase,
whether you buy it from a local agent, directly from the company
over the phone, or over the Internet. Make sure that the agent
or company will be easy to reach if you have a question or need
to file a claim.
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